Our customer service operating hours are 8am KST to 8pm KST, Monday to Friday.
Please give 2~3 business days for replies, however due to the high volume of emails we receive, there may be a delay in our response.

Please note that we do not process returns or refunds.
Refund Policy

In the case of product concerns, issues or defects, please send us an email with your order number and detailed photos of the product, in order to expedite your inquiry.

Please note that once we have sent the package, we are not responsible for delivery, and inquiries should be sent to the related shipping partner.

For Overseas Sales :

juhee.seo@dasique.com